Operations
Daily Schedule
Pet Companions Bed & Biscuit  ·  271 Main St, Reading MA
Today's weather — read before your shift
Today's team
Team Today's shift schedule
Review on arrival
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Receive 2 leashes + charged walkie — plug in earpiece. Review daily binder: floor schedule, dog management, boarding arrivals/departures, enrichment, grooming, roll call, cleaning checklists.
Name Shift Break Reviewed ✱
Claudia 8:00 PM – 6:00 AM
Katy 6:00 AM – 1:00 PM 10:00 AM
Andrew 6:00 AM – 1:00 PM 10:00 AM
Grace 9:00 AM – 5:00 PM 12:00 PM
Joseph 1:00 PM – 8:00 PM 3:00 PM
Dan 1:00 PM – 8:00 PM 3:30 PM

✱ Initials in the Reviewed column confirm the team member has read the Daily Schedule, Dog Handling sheet, Check-In/Out sheet, and all Slack communications (which includes Notion activity notifications) since their last shift.

Today's assignments
Assignments Staff enrichment assignments
Fill in at huddle
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Staff enrichment assignments
Discovery Discovery Program
Trailblazer Adventure Club (trailblazer + sign-ups)
Trailblazer & Companion Buddy Enrichment
Social Group Enrichment
Walks & Extras
✱ Buddy can do several at one time upstairs OR in the back room.
Check off that enrichment by dog has been completed on the Check-In sheet.
Assignments Cleaning assignments — Monday's rotation
Assigned by shift lead
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Daily — every day
Clean Back Rooms & Hallway
Clean Yards & Porch
Clean Lobby
Clean Living Room
Clean Feeding Room
Clean Bullpen
Monday's rotation
Clean Bathrooms
Individual assignments are made in the Daily Packet in Notion. See the Cleaning Rotation procedure for the full weekly schedule.
Rise & shine — 6:00–8:30 AM
6:00–8:30 AM Open · Overnight handoff · First dogs arrive
Good morning outside
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Good outdoor morning — 82°F high today. Front-load Adventure Club and yard time.
    Mid-morning — full let-out & huddle
    9–10 AM Full let-out · Huddle · Assign the shift
    Huddle
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      Morning photo/video theme:
      10–11 AM Inside
      Breaks begin
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        11–12 PM After breaks — let-out, lunch, kitchen clean
        Feeding
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          12–1 PM Inside — yard rescue & PM prep
          Mid-shift
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            See Cleaning Rotation below for daily room
            Grooming begins at 12:30 PM. Once a dog is off the floor for grooming, they stay off the floor.
            Afternoon — transition & pick-up
            1:00–1:30 PM Let-out · AM → PM transition
            Huddle
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              1:30–2:00 PM Mid-team break
              Break
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                2–3 PM Pick-ups begin
                Rush 4–5:30
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                  3–4 PM Inside
                  Breaks begin
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                    4–5 PM Dinner begins
                    Feeding
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                      Feeding room clean — see Feeding Room checklist below
                      Rush begins. Have someone close to the door to welcome clients.
                      Evening — close out
                      6:00–6:30 PM Dogs in house — yard breakdown
                      PM closing
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                        7–8 PM Binder & daily packet
                        Admin
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                          8–9 PM Overnight handoff
                          Overnight PM
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                            Overnight
                            5–6 AM Overnight AM — set up for the day
                            Overnight AM
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                            Feed as many overnight boarders as possible so the AM shift can receive arriving clients in the morning without being pulled into feeding.